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Order Processing

• Orders placed before 11am are usually processed the same day.
• During busy periods, please allow an extra 1–2 business days.
  

Choosing the Right Shipping Option

• Select the correct address type (Commercial, Residential, Rural) at checkout. Incorrect selection may cause delays.
• Use the NZ Couriers Address Checker
  

Free Shipping

• Enjoy FREE shipping on all orders over $199 (delivery times still apply).

Shipping Rates & Delivery Times

Auckland

• Commercial: $6.50 (Overnight)
• Residential: $9.00 (Overnight)
• Rural: $12.00 (2 business days)

North Island

• Commercial: $10.00 (2 business days)
• Residential: $12.50 (2 business days)
• Rural: $15.00 (2 business days)

South Island

• Commercial: $12.00 (2 business days)
• Residential: $14.50 (2 business days)
• Rural: $17.00 (2 business days)
  

All orders over $199 ship free!

Tracking & Couriers

• Tracking numbers aren’t automatically provided, but if your order doesn’t arrive, we can trace it—just contact us.
• Orders normally ship with New Zealand Couriers, PostHaste, and Castle Parcels.
  

Need help? Contact us anytime if you have any questions about shipping.

• 14-day return policy – items must be unused, unopened, and in original packaging with proof of purchase.
• How to return – contact us first at admin@tyresupplies.co.nz or via our contact form. Returns sent without approval won’t be accepted.
• Shipping costs – return shipping is your responsibility. We can provide a label if needed.
• Exclusions – consumables, custom orders, hazardous materials, shipping fees, services and gift cards are non-returnable.
• Damages/issues – please inspect on arrival and contact us immediately if there’s a problem.
• Restocking fee - we reserve the right to charge a restocking fee of up to 10% at our discression.
  

View our full refund and return policy here.

At Tyre Supplies, we want you to shop with confidence knowing you’re getting the best deal. That’s why we offer a Price Match Guarantee.

How it works:

• If you find the same product at a lower price from another authorised New Zealand retailer, we’ll match it.
• The item must be identical (same brand, model, and SKU) and in stock with the competitor.
• Simply email us at admin@tyresupplies.co.nz with a link or quote showing the lower price.